What do I do with the vehicle once my ride is over?

If you are riding a scooter, once you reach your destination, park it in the areas provided for that purpose, put the helmets in the top case/seat, and slide the ‘Finish’ button in the app. Make sure you park the scooter correctly – within the authorized area shown on the app map and in a place where it is allowed by city hall regulations. Moreover, you must take a photo showing the scooter’s license plate to prove it is parked correctly. We take coexistence in public spaces very seriously!

If you are traveling by bike, you must park in the designated areas for this kind of vehicle – the inverted U bike racks.

Follow the instructions on the app to lock it with the chain and manually lower the yellow lever that blocks the rear wheel. Confirm the action on the app and take a photo of the bike showing that it is correctly locked and parked in a correct place.